This policy explains how Confideo Limited collects, uses and stores personal data when you use our website or get in touch with us. We’ve written it to be readable rather than impenetrable. If something isn’t clear, contact us and we’ll explain it.
Who we are
Confideo Limited is registered in the Isle of Man (Company Reg No. 110805C). Our registered address is 4 West Quay, Ramsey, Isle of Man, IM8 1DQ.
We are the data controller for personal data collected through this website. If you have questions about how we handle your data, you can reach us at hello@confideo.co.uk.
What data we collect and why
When you contact us
When you submit an enquiry through our contact form or email us directly, we collect:
- Your name and email address
- Your company name and phone number if you provide them
- The content of your message
We use this information to respond to your enquiry. We retain contact form submissions for up to two years. We do not share this information with third parties for marketing purposes.
Legal basis: Legitimate interests (responding to business enquiries) and, where you have ticked the consent checkbox, consent.
When you visit the website
Our website collects standard server log data, which may include your IP address, browser type, pages visited, and time of visit. This data is used for security monitoring and to understand how the site is used. It is not used to identify individual users.
Legal basis: Legitimate interests (website security and analytics).
Newsletter sign-up
If you sign up to our newsletter, we collect your email address. We use this only to send the newsletter you signed up for. You can unsubscribe at any time using the link in any newsletter email.
Legal basis: Consent.
Cookies
Cookies are small text files stored on your device when you visit a website. Here’s what we use and why.
Strictly necessary cookies
These are required for the website to function. They include session cookies that keep you logged in if you access any password-protected areas, and security cookies. You cannot opt out of these.
Analytics cookies
We use analytics tools to understand how visitors use our website — which pages are visited, how long people stay, where they come from. This data is aggregated and anonymised and does not identify individual users. You can opt out of analytics cookies using your browser settings or a browser extension such as uBlock Origin.
No advertising cookies
We do not use advertising or tracking cookies. We do not serve ads on this website and we do not allow third-party advertisers to place cookies here.
Managing cookies
You can control cookies through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, or be notified when new cookies are set. Note that disabling cookies may affect how some parts of the website function.
How we store and protect your data
Data submitted through our website is stored on servers located in the United Kingdom and the European Economic Area. We use industry-standard security measures including HTTPS encryption for all data in transit.
We do not sell personal data. We do not share personal data with third parties except where necessary to operate our services (for example, our email provider) or where required by law.
Your rights
Under UK GDPR and the Data Protection Act 2018, you have the following rights:
- Access— you can request a copy of the personal data we hold about you
- Rectification— you can ask us to correct inaccurate data
- Erasure— you can ask us to delete your data, subject to any legal obligations we have to retain it
- Restriction— you can ask us to restrict how we use your data
- Portability— you can ask for your data in a machine-readable format
- Objection— you can object to processing based on legitimate interests
- Withdraw consent— where processing is based on consent, you can withdraw it at any time
To exercise any of these rights, contact us at hello@confideo.co.uk. We will respond within 30 days.
If you are unhappy with how we have handled your data, you have the right to complain to the Isle of Man Information Commissioner’s Office at www.inforights.im. If you are in the UK, you may also complain to the ICO at ico.org.uk.
Third-party links
This website may contain links to other websites. We are not responsible for the privacy practices of those sites. We recommend reading the privacy policy of any site you visit.
Changes to this policy
We may update this policy from time to time. The date at the top of the page shows when it was last revised. If we make significant changes we will note them here.
Contact us
For any questions about this policy or how we handle your data:
- Email:hello@confideo.co.uk
- Post: Confideo Limited, 4 West Quay, Ramsey, Isle of Man, IM8 1DQ