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API & Integration

We provide the intelligent connectivity layer between your business operations and your network infrastructure

Our platform contains a comprehensive suite of multi-interface APIs designed to streamline complex workflows, automate service activation, and provide real-time data insights.

We utilise industry-standard SOAP and REST protocols, ensuring compatibility with your existing northbound and southbound systemsDedicated test harnesses and development environments to ensure every integration is validated before going live.

Our extensible platform grows as your network demands evolve.

Unified Workflow Management

The Confideo Single Abstract Method (SAM) Interface is your primary gateway for complex service lifecycle managementIt replaces fragmented legacy systems with a single, robust access point.

Workflow Automation: Initiate, track, and modify end-to-end customer service workflows (Creation, Termination, or Modification).

Real-Time Control: Update action dates, change workflow states, or cancel processes on the fly.

Status Transparency: Use dedicated query methods to monitor the exact state of any active task at any time.

Rapid Service Activation

For tasks that require speed over complex workflows, our Generic Activation Interface provides a “fast lane” for your infrastructure.

Instant Execution: Perform non-workflow-controlled activations or equipment queries with minimal overhead.

Southbound Connectivity: Communicate directly with hardware and southbound components for immediate service toggling.

Simplified Integration: A single, flexible method handles a vast array of activation types, reducing developer complexity.

Intelligent Data Gateway

Unlock the value of your data with our Data Gateway Interface, a high-performance REST service built for on-demand reporting.

On-Demand Exports: Generate critical data extracts, such as address exports or network capability reports, instantly.

Dynamic Scalability: Our “Reflected DLL” architecture allows us to deploy new, custom reports for your business rapidly without core system downtime.

Flexible Integration: Access data in your preferred format (XML or JSON) through secure, easy-to-use endpoints.

Part of the Confideo Evolve Stack

While Bridge Server is powerful as a standalone engine, it reaches its full potential when integrated into the Confideo Ecosystem:

  • Northbound: Connects to Confideo OSS (The Single Glass Panel) to receive orders and report progress.

  • Inventory: Syncs with copper and fibre lineplant to ensure resource availability before a workflow begins.

  • Execution: Leverages our Generic Activation Interface for real-time communication with southbound hardware.